Where do i find my download ?

The Purchase from JASS-Shop

Right after you purchased one of our products a few things happen as follows:

  1. Our purchaser will generate a purchase ID and create a download directory on our web server.
  2. The purchaser gives you a notecard which contains some basic information about how to proceed.
  3. The purchaser tells you the link to your directory on your chat window. You can diretly click on that link to get to your download directory.
  4. An URL Window pops up from where you also can directly click to your download directory.

The Purchase from paypal

Rjght after you returned from the Paypal payment screen, you will be forwarded to a summary page about your purchase.  On that page you will be informed about where you can find your download link.

Sometimes the comunication between paypal and our download servers is a bit slow. So it can happen that you have to wait for 1 minute until the download link finally is available.

 

Your download directory is organized into a folder hierarchy. You will find all your purchased products on your download page. Just click on the folder icons to open the hierarchy.

Please note: When you only have purchased one product from us, then your download folder will always be expanded and you will see all download files immediately. But as soon as you purchase a second product, then you will see the folder Hierarchy.

If you do not get the Download link

In World Purchase

If you have lost your download link or did not catch the information from the Purchaser, maybe because your viewer crashed during the purchase or whatever bad event happens, then please check this:

  1. Verify that the payment has been processed. You can do that from the Secondlife Website by logging into your account on that page and check the transaction history.
  2. Follow the instructions on the “I lost my download link” FAQ entry.

Paypal Purchase

If for some reason you do not get access to your download link, then please follow the “I lost my download link” FAQ entry.

 

 

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